Shipping and returns

Shipping

Orders are processed weekly, Monday to Friday from 12:00 to 18:00 (CET). Orders placed on Friday night, Saturday and Sunday will be processed on Monday.

Country
Production time
Shipping time
Spain
2-5 working days
24/48 hours
Germany
2-5 working days
2-3 days
France
2-5 working days
2-3 days
Austria
2-5 working days
2-4 days
Italy
2-5 working days
2-4 days

Returns

As a valued customer we want you to be happy with what you’ve ordered. If you’re having problems with the product(s) you’ve bought then email us at [email protected].

Damaged or defective products may only be exchanged if returned within 15 days of the original dispatch date, and the original packing slip is included with the returned damaged or defective products. We will not charge you delivery charges on the replacement products we send to you.

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